I. Introduction
This Privacy Policy explains how Visual Leap Media (hereinafter referred to as "the Company" or "VLM") collects, uses, discloses, protects, and manages your (hereinafter referred to as "you" or "user") personal information. The Company is committed to protecting your privacy and ensuring the security of your personal data.
II. Scope of Application
This Privacy Policy applies to all services provided by VLM, including but not limited to photography services, online consultations, and user communities. By using any services offered by the Company, you agree to this Privacy Policy.
III. Collection of Personal Information
Registration Information
When you register an account on the Company's website or mobile app, we may collect basic information such as your name, email address, and phone number. This information is used to create and manage your account and provide personalized services.
Service Usage Information
During your use of the Company’s services, we may collect service-related information, such as the photography packages you choose, consultation records, and participation in community activities.
Device Information
To ensure the proper functioning of our services and optimize your experience, we may collect information about your device, including device model, operating system version, unique device identifiers, and app version.
IV. Use of Personal Information
Provision of Services
We use your personal information to provide the services you request, including but not limited to arranging photography sessions, responding to inquiries, and sending service-related notifications.
Personalized Experience
Based on your personal information and usage habits, we may provide personalized service recommendations and experiences, such as suggesting photography styles or packages suited to you.
Service Improvement
We analyze collected personal information to understand user needs and usage patterns, thereby improving our services and enhancing user experience.
V. Protection of Personal Information
Security Measures
The Company implements reasonable physical, electronic, and managerial safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Data Storage
Your personal data is stored on secure servers, with encryption and access control measures in place to ensure its security.
VI. Sharing of Personal Information
Service Providers
We may share your personal information with third-party service providers who assist us in delivering services, such as payment processing and data analysis. These third parties are bound by strict confidentiality obligations and may only use your information as necessary to provide services to us.
Legal Requirements
We may disclose your personal information when required by law, such as in response to valid court orders or lawful requests by law enforcement agencies.
VII. User Rights
Access and Correction
You have the right to access your personal information and request corrections if you find inaccuracies.
Deletion
Subject to applicable laws, you have the right to request the deletion of your personal information.
Restriction of Processing
In certain circumstances, you may request that we restrict the processing of your personal information.
VIII. Changes to the Privacy Policy
The Company may update this Privacy Policy from time to time. When changes occur, the updated Privacy Policy with the effective date will be posted on our website or mobile app. We encourage you to review the Privacy Policy regularly to understand how we protect your personal information.
IX. Contact Information
If you have any questions or suggestions regarding this Privacy Policy, please contact us at:
Customer Service Email: [specific email address]
X. Dispute Resolution
If any disputes arise between you and the Company regarding this Privacy Policy, both parties shall first attempt to resolve the issue amicably. If negotiations fail, the dispute shall be submitted to the competent people's court for litigation.